Frequently asked questions
Updated 13 November 2026
Is Infinite Maze really free?
Yes. The game is free to play, requires no account and is supported by advertising. There are no in-app purchases and no paywalled levels.
What are the three modes?
Classic is the full experience: countdown, keys from level 3, fog from level 5 and drones from level 2. Chase Arena keeps the whole maze lit but sends drones from level 1 and adds an extra hunter. Shadow Maze turns fog on from level 1 for a harder, half-blind run. Pick your runner and mode on the pre-game setup screen in the arena; starting a new run resets you to level 1 with three hearts.
When does the timer start?
The HUD shows the full time immediately, but the clock only counts down after your first move. Level 1 starts at 25 seconds, each level adds 5, and the maximum is 90 seconds. At zero the same level is regenerated with a full timer.
Why can't I finish a level?
From level 3 the exit is locked until you collect the golden key. The exit is red with a padlock while locked and amber once collected. Look for the key in a dead end far from both your start and the exit.
Is my progress saved?
No. Progress, level and sound settings live in memory only and reset when you reload or close the page. That is deliberate: there is no account, no cookies for gameplay and nothing stored on your device.
Does it work offline?
Once loaded, the game logic runs locally, but the page itself is served from the web, so a connection is needed to open it. There is no installable offline app.
Why is there no sound until I click?
Browsers block audio until the visitor interacts with the page. Click, tap or press a key once and both the ambient loop and the effects become available. The speaker button (or M) mutes everything.
Which browsers are supported?
Current Chrome, Edge, Firefox and Safari on desktop and mobile. The game needs JavaScript, Canvas 2D and the Web Audio API; if audio is unavailable, the game still plays silently.
Can I play on a phone?
Yes. Swipe on the maze or use the on-screen D-pad, and the layout adapts to portrait and landscape. The maze scales down to stay readable, and a prompt appears if the window is too small to draw it usefully.
How do the ads work?
Advertising may be served by third-party vendors such as Google. See the Privacy Policy for cookie details and opt-out links.
I found a bug — where do I report it?
Use the contact page and include your browser, device and the level you were on. The troubleshooting guide covers the most common issues first.