Contact
Last updated: 12 November 2026
We read every message about Infinite Maze, whether it is a bug report, a suggestion or a question about the site. Email is the fastest way to reach us.
Where to write
- General and feedback: hello@nexoracrate.com
- Privacy and data: privacy@nexoracrate.com
- Advertising and partnerships: hello@nexoracrate.com
Reporting a bug
To help us reproduce a problem quickly, please include:
- the level you were on and what you expected to happen;
- your browser and version, and whether you were on desktop or mobile;
- any error text shown in the browser console, if you can open it.
Before you write
Infinite Maze stores nothing between sessions, so a lost run cannot be restored. Sound settings and progress exist only while the page is open by design. If audio is silent, check that the HUD speaker icon is not muted and that the browser tab is not muted at the system level.
We are a small independent studio, so replies may take a few days. We do not use contact messages for marketing, and we do not share them with third parties.